The Therapists and Office Staff at Integrated Rehab Professionals are committed to protecting your personal information. Integrated Rehab Professionals provides health care services – Physiotherapy, Occupational Therapy and Social Work services - and is responsible for the Personal Information under its control. Integrated Rehab Professionals has developed a Privacy Policy and has appointed a Privacy Officer to ensure that we comply with this Privacy Policy and all applicable privacy legislation affecting our use of your Personal Health Information. As per Integrated Rehab Professionals’ privacy policy, “Personal Information” means information that specifically identifies a client or patient and is provided to, or collected by Integrated Rehab Professionals in connection with providing health care services. Personal health information is oral or written information about an individual for purposes stated below. Personal Information that Integrated Rehab Professionals collects uses and discloses may include, without limitation, a client’s name, age, contact information including a relative, neighbour, friend or a Power of Attorney for personal care, substitute decision maker, health benefit information, occupational information, The Personal Health information and other information that Integrated Rehab Professionals deems necessary to fulfil its stated purposes as outlined below. It should be noted that Personal Health Information may include a detailed medical history or a copy of a medical file/referral from the Community Care Access Centre that is reviewed for the purpose of completing Integrated Rehab Professionals’ services. Personal Health Information is shared with Case Managers, other health care Professionals, Office staff, Doctors, funding agency staff and other agency staff involved in the client/patient care.

Relationship between IRP and the CCAC:

The CCAC is the Health information custodian under PHIPA and IRP is the agent of the CCAC. The Company of IRP carries out all responsibilities regarding Client information and Client records of a health information custodian on behalf of the CCAC in accordance with PHIPA.

Service Provider Personnel are the Agents of Integrated Rehab Professionals.

If under applicable law, IRP is considered to be a Health information custodian under PHIPA, IRP agrees to resolve any issues in good faith and to agree on alternative arrangements, with respect to the treatment of Client information and Client records. The Consent form of Integrated Rehab Professionals includes disclosure to the CCAC, audit and inspection rights of the CCAC and the delivery of client records to the CCAC.

Purposes:

Integrated Rehab Professionals collects, uses, and discloses personal information for the following purposes:

• To provide assessment and treatment services and the best care possible for clients/patients
• To provide progress reports/assessment findings resulting from services provided to clients/patients.
• To invoice for services rendered
• To determine best clinical practices, and ensure quality of service by Service Provider Personnel and to measure our quality of care
• To analyze for research purposes and for education purposes
• To allow Integrated Rehab Professionals to meet our regulatory obligations. The Colleges of Physiotherapy, Occupational Therapy and Social Work may audit our records as a part of their regulatory activities in the public interest.
• To store information on behalf of Service Provider Personnel and the CE-CCAC.
• To be a part of a health record of a client/patientIf for any other reason, Integrated Rehab Professionals will request consent

Integrated Rehab Professionals uses, shares and discloses Personal Information in order to fulfil the purposes above noted or where otherwise permitted by law.

For our clients/patients:

You may request to see your personal health information.

You may have a copy of your health record.

You may ask Integrated Rehab Professionals to correct your record.

Your Health Information is private and Integrated Rehab Professionals will share your information with your consent and when required by law.

Integrated Rehab Professionals strives to ensure that personal information is as accurate as possible and that Integrated Rehab Professionals has in place security safeguards designed to protect against loss, theft or unauthorized access or disclosure of Personal Information.

You may at any time request a copy of Integrated Rehab Professionals’ complete privacy Policy about the collection, use and disclosures of my personal information by contacting the Privacy Officer, Angela Dye, at (905) 839-5248 or 1-888-462-4849.

Integrated Rehab Professionals reserves the right to change this Privacy Policy at any time.

You may direct any questions about Personal Information or Integrated Rehab Professionals privacy policy to the Privacy Officer.

You may request Integrated Rehab Professionals’ Privacy Officer to allow you to review your Personal Information and that you may contact the Privacy Officer to challenge Integrated Rehab Professionals’ compliance with its Privacy Policy and applicable Privacy Legislation.

Definitions:

Health Information Custodian:

Health Care Custodian means a person or organization who has custody or control of personal health information as a result of or in connection with performing the person’s or organization’s powers or duties of the work as follows: for example, health care practitioners or a person who operates a group practice of health care practitioners, long-term care service providers who provide a community service, community care access corporations, hospitals, pharmacies, laboratories, ambulance service, an evaluator or an assessor, a person who operates public or private hospitals or a psychiatric facility, facilities a medical officer of health, or a board of health, the Ministry of Health and Long Term Care and others specifically included in the definition.

Health Care Practitioner:

• A person who is a member within the meaning of the Regulated Health Professions Act and who provides health care.
• A person who is registered as a drugless practitioner under the Drugless Practitioners Act
• A person who is a member of the Ontario College of Social Workers and who provides health care
• Any other person whose primary function is to provide health care for payment.

Personal Health Information:

Identifying information about an individual in oral or recorded form, if the information:

• Relates to the physical or mental health of the individual, including information that consists of the medical history of the individual’s family
• Relates to the providing of health care to the individual, including the identification of a person as a provider of health care to the individual
• Is a plan of service within the meaning of the Long-Term Care Act, 1994 for the individual
• Relates to payments or eligibility for health care in respect of the individual
• Is the individual’s health number
• Identifies an individual’s substitute decision-maker

Consent:

Consent may be express or implied. When a custodian discloses personal health information to another custodian for the purpose of providing health care, the consent of the individual may be implied, unless the individual has specifically withheld or withdrawn the consent. If the purpose of the disclosure is not to provide health care, consent must be express. Consent for disclosures to third parties that are not custodians must be express.

Whether it s express or implied, consent must be knowledgeable. This means that the individual must know the purpose of the collection, use or disclosure and that consent may be provided or withheld.

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